InESS Solutions Pvt. Ltd. — Supply Chain Management Platform
Contents
This Cookie Policy explains how InESS Solutions Pvt. Ltd. ("InESS Solutions", "we", "us", or "our") uses cookies and similar tracking technologies on the InESS Supply Chain Management Platform (including ProcurePilot, PPV, CBOM, and all associated modules and websites). It applies to all users globally across all subscription plans.
This Cookie Policy forms part of our Privacy Policy and Terms & Conditions. By using the Platform, you consent to our use of cookies as described in this policy. You may withdraw or adjust consent at any time using our Cookie Preferences centre.
Cookies are small text files placed on your device when you visit a website or use a web application. They allow the site to remember your actions and preferences over a period of time. Similar technologies include web beacons, pixels, local storage, and session storage — all of which we refer to collectively as 'cookies' in this policy.
InESS Solutions is built with a minimal cookie footprint. Following a thorough compliance audit, we reduced our cookie inventory to the minimum necessary for the Platform to function securely. We use cookies only where they are essential for the platform to operate, or — with your explicit consent — to remember your preferences.
Required for the platform to function. These enable user authentication, session security, and payment processing. They do not require your consent and cannot be disabled.
These remember your preferences such as language settings. They are only loaded after you give explicit consent.
Currently not active. Google Analytics (GA4) has been removed from the Platform. If re-introduced, analytics cookies will only load after your explicit consent, and this policy will be updated in advance.
Not active. We do not use marketing or retargeting cookies. If this changes in the future, this policy will be updated and your explicit consent will be requested before any marketing cookies are activated.
The table below lists every cookie currently active on the InESS Platform. This reflects the live state of the platform as of Version 1.0 of this policy.
These cookies are required for the platform to work. No consent is required.
| Cookie Name | Set By | Purpose | Duration | Consent Needed |
|---|---|---|---|---|
csrftoken |
InESS Platform | Cross-Site Request Forgery protection — secures all form submissions on the platform. | Session (deleted when browser closes) | No — security required |
saas_sessionid |
InESS Platform | Authenticates your login session and maintains access to your account and plan features. | Until logout or expiry | No — required to use platform |
The following cookies are set by Stripe only on pages where payment processing occurs (checkout, billing, plan upgrade). They do not appear on any other pages.
| Cookie Name | Set By | Purpose | Duration | Consent Needed |
|---|---|---|---|---|
__stripe_mid |
Stripe, Inc. | Payment fraud prevention and secure transaction verification. | 1 year | No — payment security |
__stripe_sid |
Stripe, Inc. | Stripe payment session management. | Session | No — payment processing |
These cookies are only loaded after you accept Functional cookies in the consent banner.
| Cookie Name | Set By | Purpose | Duration | Consent Needed |
|---|---|---|---|---|
googtrans (×2) |
Google Translate | Remembers your selected language or translation preference (e.g. /en/en). Appears on both the main domain and subdomain. Contains only your language preference — no personal data. | Session (deleted when browser closes) | Yes — Functional consent |
No marketing or retargeting cookies are used. If this changes in the future, this policy will be updated and your explicit prior consent will be required.
Consent is collected at two surfaces: the public marketing site via a cookie banner, and the application signup form via consent checkboxes.
| Plan | Type | Consent Mechanism | DPA Required | Key Consideration |
|---|---|---|---|---|
| Demo / Trial | 7-day free | Signup checkbox + disclosure | Rarely | Data retained 30 days post-expiry; no assumed marketing consent |
| Basic | Paid self-serve | Cookie banner + signup checkbox | Rarely | Banner must be globally compliant |
| Standard | Paid | Cookie banner + signup checkbox | Occasionally | EU/US buyers may request DPA before upgrade |
| Premium | Paid | Cookie banner + signup checkbox | Sometimes | Higher value deals attract more scrutiny |
| Enterprise | Contact Sales | Banner + documented consent records | Almost always | DPA is deal-critical; consent logs required |
A 'Cookie preferences' link is available in the footer of every page. Clicking this reopens the consent panel where you can change your choices at any time. Withdrawal of consent will take effect immediately for new cookie loads.
Most browsers allow you to block or delete cookies. Note that disabling Strictly Necessary cookies will prevent login and access to platform features.
If you decline Functional cookies, the Google Translate widget will not load. Your browser's built-in translation works as a full alternative without any cookies.
csrftoken, saas_sessionid, googtrans) are deleted automatically when you close your browser.__stripe_mid expires after 1 year; __stripe_sid is session-only.The following third-party services process personal data on our behalf in connection with cookie or tracking activity. Data Processing Agreements or equivalent arrangements are in place with each.
| Sub-Processor | Service | Data Processed | Location | Privacy Policy |
|---|---|---|---|---|
| Stripe, Inc. | Payment processing | Payment session data, fraud prevention signals | US / EU | stripe.com/privacy |
| Google LLC | Translate widget | Language preference only (non-personal: e.g. /en/en) | US | policies.google.com/privacy |
Depending on your location, you may have specific rights regarding your personal data collected via cookies or our platform.
| Region | Law | Consent Model | Banner Required | Key User Rights | Risk Level |
|---|---|---|---|---|---|
| India | DPDP Act 2023 | Opt-in | Not yet mandated | Access, correct, erase | Medium |
| UAE / KSA / Qatar | National PDPL | Consent-based | No specific format | Access, correct, delete | Medium |
| Singapore | PDPA 2012 | Consent / Legit. Interest | No specific format | Access, correct | Low–Medium |
| Malaysia | PDPA 2010 | Consent-based | No specific format | Access, correct | Low |
| EU | GDPR + ePrivacy | Opt-in only | Yes — strictly | Access, delete, port, restrict, automated decisions | High |
| UK | UK GDPR + PECR | Opt-in only | Yes — strictly | Same as EU | High |
| US (California) | CCPA / CPRA | Opt-out (CA) | Partial | Opt-out of sale, delete, non-discrimination | Medium–High |
| Canada | PIPEDA + Law 25 | Opt-in (Quebec) | Quebec: Yes | Access, correct | Medium |
| Australia | Privacy Act 1988 | Disclosure-based | No | Access, correct | Low–Medium |
| China | PIPL 2021 | Explicit consent | Yes | Access, correct, delete, port | High |
| Taiwan | PDPA 2010 | Consent-based | No specific format | Access, correct, delete | Medium |
To exercise any of these rights, email servicedesk@inessconsulting.com. We respond within 30 days. EU and UK users may also lodge a complaint with their local supervisory authority.
As InESS Solutions is incorporated in India, we have appointed an EU Representative for GDPR purposes as required by GDPR Article 27. Contact: [INSERT EU REPRESENTATIVE NAME, ADDRESS AND EMAIL].
Enterprise customers in the EU and UK may request a DPA as a standard contract annex. Contact servicedesk@inessconsulting.com.
California residents have the following rights under CCPA/CPRA: the right to know what data we collect, the right to delete it, the right to opt out of its sale, and the right to non-discrimination for exercising these rights.
To submit a CCPA request, email servicedesk@inessconsulting.com with subject line 'CCPA Request'. Residents of Virginia, Colorado, Texas, and other US states with privacy laws have similar rights which we honour regardless of state.
We update this policy when our technology stack, product features, or applicable laws change. For material changes we will notify you via:
The Effective Date at the top of this document reflects the current version date. Continued use of the Platform after the effective date constitutes acceptance of the updated policy.
| Company | InESS Solutions Pvt. Ltd. |
| Registered Office | 174, 1st Floor, 19th Main Rd, Sector 4, HSR Layout, Bengaluru, Karnataka 560102, India |
| General Contact | servicedesk@inessconsulting.com |
| Subject Line | Privacy Request — [Your Name / Company] |
We aim to respond to all privacy requests within 30 days. For EU/UK GDPR matters, we aim to acknowledge within 72 hours.
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